ARKTECH PROTECT LLC
PRIVACY POLICY
Effective Date: June 23, 2024
Last Updated: September 9, 2026
ArkTech Protect LLC ("ArkTech Protect," "ArkTech," "we," "our," or "us") respects your privacy and is committed to responsibly handling personal information.
This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit ArkTechProtect.com, purchase our products, enroll in memberships, schedule consultations, communicate with us, participate in our SMS program, or otherwise use ArkTech Protect products and services.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
The information we collect depends upon how you interact with ArkTech Protect.
We may collect information that you provide directly to us, including:
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Full name
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Email address
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Telephone number
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Billing and shipping address
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Account or membership information
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Appointment and consultation information
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Customer-support communications
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Product and service purchase information
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Business or organization information
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Information submitted through forms, surveys, assessments, or consultations
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Communications you send to ArkTech Protect
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Information reasonably necessary to provide requested technology, digital-analysis, or privacy services
When you purchase products, memberships, or services, payment information may be collected and processed by third-party payment processors. ArkTech Protect may receive transaction-related information such as payment status, transaction amount, payment method type, and billing information without necessarily receiving or storing complete payment-card information.
2. Device and Website Information
When you use our website or online services, certain information may be collected automatically.
This may include:
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IP address
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Browser type
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Device type
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Operating system
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Referring website
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Pages viewed
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Approximate location derived from IP information
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Date and time of website activity
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Cookie identifiers
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Website interactions and analytics information
This information may be collected through cookies, pixels, analytics tools, website hosting technology, and similar technologies.
3. Information Related to Consulting and Technology Support
Because ArkTech Protect provides digital-analysis, privacy, and technology-consulting services, customers may voluntarily provide information concerning their devices, applications, accounts, privacy settings, digital environment, or technology concerns.
Depending upon the requested service, this may include information about:
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Devices and operating systems
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Installed applications
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Application permissions
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Privacy settings
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Email accounts and organization
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Account-security settings
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Technology configurations
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Digital workflows
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Business technology environments
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Digital-risk concerns
ArkTech Protect seeks to access only information reasonably necessary to perform the requested service.
Customers should avoid providing passwords, authentication codes, financial information, government identification numbers, medical information, or other sensitive information unless it is specifically necessary for the requested service.
Where temporary access to an account or device is necessary, customers are encouraged to use temporary credentials when available and change credentials afterward when appropriate.
4. How We Use Information
We may use information to:
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Provide products and services
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Establish and manage memberships
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Schedule and conduct consultations
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Provide customer and technology support
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Perform digital-analysis and privacy-related services
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Process purchases and transactions
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Communicate about accounts, memberships, appointments, and services
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Respond to inquiries
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Provide requested reports or recommendations
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Improve our website, products, and services
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Analyze website performance and usage
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Prevent fraud, abuse, or unauthorized activity
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Maintain business records
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Comply with applicable legal obligations
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Send marketing communications when permitted
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Provide digital privacy and technology information
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Administer our SMS communications program
We may also use information for other purposes disclosed when the information is collected or with your consent.
5. Data Minimization
ArkTech Protect seeks to collect and retain information that is reasonably necessary for legitimate business purposes and the services requested by customers.
We do not intentionally request unnecessary access to customer accounts, devices, files, or personal information.
Where information is no longer reasonably necessary for the purpose for which it was collected, ArkTech Protect may delete, anonymize, or otherwise dispose of it in accordance with applicable operational and legal requirements.
6. How We Disclose Information
ArkTech Protect does not sell personal information for monetary compensation.
We may disclose information when reasonably necessary to third parties that help us operate our business, such as:
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Website hosting and management providers
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Payment processors
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Email and communication providers
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SMS and telecommunications providers
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Scheduling and booking platforms
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Analytics providers
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Cloud and technology-service providers
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Professional advisers and service providers
These third parties may process information according to their respective agreements, privacy policies, and applicable laws.
We may also disclose information where reasonably necessary to comply with law, legal process, court orders, governmental requests, prevent fraud or unlawful activity, protect ArkTech Protect's legal rights or property, protect customers or other individuals, or investigate security incidents.
7. We Do Not Sell Customer Information
ArkTech Protect does not sell customer personal information for monetary compensation.
If our practices materially change in the future, this Privacy Policy will be updated and any rights required by applicable law will be provided.
This provision does not prohibit ArkTech Protect from using service providers that process information on our behalf for legitimate business purposes.
8. SMS and Text Messaging
Customers may voluntarily opt in to receive SMS/text communications from ArkTech Protect.
Depending upon the consent provided, messages may include:
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Account and membership notifications
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Appointment information
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Customer-support communications
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Digital privacy and technology information
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Service updates
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Promotional offers
Message frequency may vary. Message and data rates may apply.
Consent to receive marketing text messages is not a condition of purchasing any product or service.
Customers may reply STOP to supported ArkTech SMS communications to request to stop receiving applicable messages and may reply HELP for assistance, subject to the functionality of the messaging provider.
ArkTech Protect may use third-party telecommunications or messaging providers to deliver SMS communications.
Telephone numbers and SMS opt-in information obtained for ArkTech's messaging program will not be sold for monetary compensation.
9. Email Communications
Customers may receive transactional emails concerning purchases, appointments, memberships, customer support, or other service-related matters.
Where permitted, ArkTech Protect may also send marketing communications, company updates, educational materials, digital privacy information, or promotional offers.
Recipients may use the unsubscribe mechanism provided in applicable marketing emails.
Certain transactional or service-related messages may still be sent when reasonably necessary to administer an account, transaction, or service.
10. Cookies and Similar Technologies
ArkTech Protect and its service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, measure performance, improve services, and support marketing or analytics where applicable.
Cookies may include technologies necessary for website functionality as well as analytics or other optional technologies.
Users may be able to manage certain cookies through their browser settings or through cookie-management tools provided on our website.
Disabling certain cookies may affect website functionality.
Please review our Cookie Policy or cookie-management interface, where available, for additional information.
11. Analytics and Third-Party Technology
ArkTech Protect may use analytics and website-management technologies to understand how visitors interact with our website.
These providers may collect device information, IP addresses, cookie identifiers, usage information, or similar information according to their own privacy practices and our configuration of their services.
We encourage users to review the privacy practices of third-party services when appropriate.
12. Payment Information
Payments may be processed through third-party payment processors.
ArkTech Protect generally does not need to store complete payment-card numbers when payments are handled through an authorized third-party processor.
Payment processors maintain their own security practices, terms, and privacy policies.
13. Data Security
ArkTech Protect uses reasonable administrative, technical, and organizational measures designed to protect personal information appropriate to the nature of the information and our operations.
However, no website, network, device, database, transmission method, or electronic-storage system can guarantee absolute security.
Accordingly, ArkTech Protect cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed through circumstances beyond reasonable safeguards.
14. Data Retention
ArkTech Protect may retain personal information for as long as reasonably necessary to:
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Provide requested products and services
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Maintain customer and membership records
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Complete transactions
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Resolve disputes
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Maintain appropriate business records
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Prevent fraud or abuse
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Comply with legal, accounting, tax, or regulatory obligations
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Enforce applicable agreements
Retention periods may differ depending upon the nature of the information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable requirements.
15. Privacy Requests and Choices
Depending upon applicable law and the nature of your relationship with ArkTech Protect, you may request that we:
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Provide information concerning personal information associated with you
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Correct inaccurate information
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Delete certain information
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Stop certain marketing communications
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Address questions concerning how your information is used
Requests may be submitted to:
We may need to reasonably verify your identity before completing certain requests.
Some information may need to be retained where required or permitted by law, for legitimate business-record purposes, to complete transactions, resolve disputes, prevent fraud, or establish or defend legal claims.
16. Children's Privacy
ArkTech Protect's website and general membership services are not intended to collect personal information directly from children under 13 without appropriate parental or guardian involvement.
If we learn that personal information has been collected directly from a child under 13 in circumstances requiring parental consent, we will take appropriate steps consistent with applicable law.
Parents or guardians who believe a child has provided personal information to ArkTech Protect may contact:
17. Third-Party Links and Services
Our website or services may contain links to or integrate with third-party websites, applications, platforms, or services.
ArkTech Protect does not control the privacy practices of independent third parties.
Use of third-party services is subject to their respective terms and privacy policies.
18. Business Clients
When ArkTech Protect provides services to a business or organization, information may be processed in connection with that organization's devices, accounts, employees, systems, or digital environment.
Business clients are responsible for ensuring they have appropriate authority to provide information to ArkTech Protect and authorize requested services.
Additional privacy, confidentiality, data-handling, or security obligations may be established through a separate Business Service Agreement or Statement of Work.
19. Business Transfers
If ArkTech Protect is involved in a merger, acquisition, financing transaction, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction where permitted by law.
Any successor's handling of personal information will remain subject to applicable legal obligations and any commitments that continue to apply.
20. Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our services, technology, business practices, or applicable requirements.
When this Policy is revised, we will update the Last Updated date displayed at the top.
Where required by applicable law, we may provide additional notice concerning material changes.
21. Relationship to Terms & Conditions
This Privacy Policy should be read together with the ArkTech Protect LLC Terms & Conditions and any applicable service, membership, or business agreement.
If a separately executed agreement contains specific privacy or data-handling provisions, those provisions may apply in addition to this Privacy Policy.
22. Contact Us
For questions, concerns, or privacy-related requests, contact:
ArkTech Protect LLC
Memphis, Tennessee 38125
United States
Email: support@arktechprotect.com
Toll-Free: 877-683-2822
Vanity Number: 1-8-PROTECT-22
ArkTechProtect.com